KYC Flow for new users

I designed a KYC flow for new users for a fintech/insurtech/medtech product.

Problem statement

Though I made this quick design flow before the BVN ban, it feels relevant right now. Recently I worked on a the KYC flow for a crypto firm (imaginary). KYC stands for know your customer. I decided against going for the usual fintech BVN style as at the point of designing , which about 14 days ago.

Why did I choose to go against the norm, it was too common and a lot of persons have issues verifying BVN because they have lost sim they used it creating the BVN, so I went with another route, using things like utility bill, driver’s licence, national identity card, international passport (yipeee I have this, so I added my bias ,sorry not sorry) . I noticed the flow of uploading a scanning your passport, national identity card and even utility bill or nepa bill as we call it or even your bank statement was more trust worthy because most Nigerians like myself sometimes are skeptical about giving out BVN but will be quick to whip out our international passport and snap to send

What I learnt

The issue of doing this instead of the BVN verification is the timing, though I made haste in the last frame of the design by instantly verifying the user, which is very unlikely with this method, I learnt it takes longer time to verify but requires little trust from the user